Frequently Asked Questions

Tap on any question below to reveal the answer.

Shipping & Delivery

➕ Where do you ship from?

All orders are shipped from our main facility in Europe (Lithuania), ensuring quick delivery times.

➕ How long does delivery take within the EU?

Economy delivery takes 3–10 business days, while express delivery with DHL Express takes 1–3 business days.

➕ How long does delivery take to the USA?

Economy delivery takes 8–14 business days, express delivery 2–3 business days via DHL Express.

➕ Do you offer worldwide shipping?

Yes, we ship worldwide with delivery times ranging from 8–14 business days, or 2–5 business days with DHL Express.

Product Features

➕ Are your iPhone cases compatible with wireless charging?

Absolutely! Every Marivor iPhone case is designed to work flawlessly with wireless charging.

➕ Do your iPhone cases support MagSafe?

Yes, all of our cases are fully MagSafe compatible for easy charging and accessories.

➕ How protective are Marivor cases?

Extremely protective. Each case has a dual-layer design: hard shell + soft TPU for superior impact protection.

➕ Are Marivor cases scratch-resistant?

Yes, our cases are designed to resist daily scratches and maintain a flawless look.

➕ Will the design on my case fade over time?

No. Our printing technology ensures that colors stay vibrant and resist fading over time.

Warranty & Returns

➕ What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unused and in original packaging.

➕ Do you offer a warranty?

We offer a 12-month warranty against manufacturing defects.

➕ What happens if my case arrives damaged?

Please contact our support team immediately via hello@marivor.com. We’ll arrange a replacement or refund.

Payments & Contact

➕ What payment methods do you accept?

We accept major credit cards, Apple Pay, Google Pay, and other secure payment options.

➕ Is my payment information secure?

Absolutely. All payments are processed through secure, encrypted gateways.

➕ How can I contact Marivor customer support?

You can reach us via email at hello@marivor.com or through the contact form on our website. We typically reply within 24 hours.